Terms and Conditions for Audience Analytics

Please read these terms and conditions carefully before using the PulseCore website. Your access and use indicate acceptance of these terms. If you disagree, do not continue to use our services.

1 December 2025

Acceptance of Terms

By accessing or using the PulseCore website and services, you consent to the terms set out here and agree to comply with site policies. If you do not accept any part, you must discontinue use. These terms may change, and your continued use implies consent to the latest version.

Definitions

Key terminology in these Terms and Conditions is set for clarity and proper interpretation.

'PulseCore', 'we', 'us', or 'our' refers to PulseCore and its authorised team members.

'Service' refers to analytics, segmentation, reporting, and all related support provided by PulseCore.

'User', 'you', or 'your' means any visitor, client, or entity interacting with PulseCore services online or offline.

'Content' refers to written, visual, or data-driven materials provided by PulseCore.

Service Usage Rules

PulseCore’s services are for professional use only. Users agree to act in accordance with law, respect intellectual property, and avoid misuse that may harm others or the website.

Eligibility

Our site and services are intended for legal entities or persons aged 18 and over residing in Australia.

Minors may use the site only with guardian consent.

Your Responsibilities

By using this website, you agree to meet the following responsibilities related to content and conduct.

Only provide accurate and lawful information when making enquiries or engaging in projects.
Do not use the website for unlawful, fraudulent, or disruptive activities.
Maintain confidentiality of sensitive data or content shared with you.
Report any security or misuse issues promptly to PulseCore support.

Prohibited Uses

The following are strictly forbidden and may result in account suspension.

Transmitting malware, viruses, or engaging in hacking.
Attempting unauthorised access to secure areas or data.
Using the platform for illegal marketing or unsolicited communications.
Abusing, harassing, or impersonating others online.
Soliciting or distributing unauthorised materials or third-party advertising.

Intellectual Property Rights

All site content, methods, branding, and analytics tools are protected by Australian copyright and IP law. You may not copy, distribute, or modify content without written permission from PulseCore. Lawful use exceptions may apply as per copyright legislation.

User Content Policy

If you submit data, requests, or testimonials, you confirm you have the right to share such content. You are responsible for any consequences arising from content you submit.

User Content Rights & Usage

PulseCore holds usage rights for content, suggestions, or feedback submitted through the site unless agreed otherwise in writing.

Privacy Policy Reference

Our privacy policy explains how we use and protect your data in detail. Please read it before sharing personal information or using our services.

Read privacy policy

General Disclaimer Statement

PulseCore provides analytics and reporting as decision support—results may vary as circumstances are unique for each project and business.

Important Notice

Decisions based on analytics or reporting are made at your discretion and risk. Always consider independent advice for critical actions.

Limitation of Liability

PulseCore will not be liable for loss, damage, or disruption from your use or inability to use the website and services, as allowed by law.

Indemnification

Users agree to defend and hold harmless PulseCore against claims, damages, or legal fees arising from breach of these terms or misuse of services.

Dispute Resolution & Law

We will attempt to resolve disputes informally and fairly whenever possible; formal mediation may follow if required.

Arbitration

In cases where legal resolution is needed, parties agree to arbitration governed by Australian law and venue.

This provision does not affect statutory consumer law rights.

Online Dispute Resolution

For EU online service users, visit the EU ODR platform for cross-border consumer complaints.

See ODR resource

Severability

If any section is ruled unenforceable, the rest remains in effect. Invalid conditions will be removed or limited as much as possible.

Entire Agreement

These terms are the full agreement between you and PulseCore regarding website and service use.

Governing Law and Jurisdiction

These terms are governed by the laws of Australia and any dispute must be heard in Australian courts.

Termination

We may suspend or terminate your access or services if you violate any term, without notice. Access to services may end immediately.

Modifications

PulseCore may update terms at any time for compliance or service changes. Continued use after notification constitutes agreement to updates.

Contact and Support Details

Direct all questions or requests about these terms and conditions to our support team.

Email Address: [email protected]

Phone: +61-3-9825-9235

Address: Tower 2, 201 Sussex Street, Sydney, NSW 2000 Australia

Date of Effect: 1 December 2025

Version: 3.3